Effortless AI-Powered Solar Diagnostics
Find clear answers about optimizing solar farm performance through SmartHelio AI-powered diagnostics &analytics and Solarca-Analysis onboarding and support.
How does AI -Driven Data enhance the efficiency of my solar farm?
SmartHelio’s physics-based AI diagnostics and analytics identify faults, pinpoint their locations, and detect efficiency losses that manual inspections often overlook. Typical results demonstrate significant improvements, sometimes exceeding 10% in annual energy gains, optimizing the farm’s energy yield. Solarca-Analysis supports smoth onboarding and effective collaboration between farms and SmartHelio’s experts.
Do I need to install any new hardware to use the diagnostic software?
No. SmartHelio’s platform smoothly integrates with your existing SCADA system or data files (Excel, CSV) from other monitoring systems—no extra hardware needed. Solarca-Analysis supports you by supplying the essential information.
How is the pricing structured for Solarca-Analysis services?
All Solarca-Analysis services are provided free of charge to solar farm operators.
How is the pricing structured for SmartHelio services?
SmartHelio pricing depends on farm capacity and the type of diagnostic service (see pricing page for details
What data do you need from my farm?
Typically SCADA data ( API connection preferred for speed and quality) ) or exported data in Excel , CSV format. Solarca-Analysis will guide you to provide the necessary data for accurate analysis
Do you offer support in multiple languages?
Yes, through emails, phone, WhatsApp, and Zoom (in some languages).
How secure is my data when shared for diagnostic?
SmartHelio applies strict data-protection measures to keep client information safe.
All data is handled under SmarHelio official Privacy and Security Policy, which includes:
- Secure storage and transfer: SmartHelio uses encrypted and protected systems to prevent unauthorized access.
- Limited access: Only authorized SmartHelio engineers involved in the analysis can view your data.
- Local processing options: In certain cases, data can remain stored locally at the solar-farm operator’s side, minimizing cloud exposure.
- Integrity and validation checks: Before analysis, SmartHelio’s software automatically validates and cleans incoming datasets to ensure accuracy and reliability.
- Privacy rights: Clients may request access, correction, or deletion of their data at any time, in line with privacy-law requirements.
What kind of support does Solarca-Analysis offers during onboarding?
Solarca-Analysis guides and supports solar-farm operators during onboarding. We ensure proper data sharing, explain SmartHelio’s diagnostic process, and keep communication clear with the technical team. Our goal is a smooth, transparent, and efficient experience.
How diagnostic pricing work?
Flexible pricing based on farm size and scope of service (see pricing page)
What scope of farm diagnostics services are available?
One time deep analysis with comprehensive reports
Real time farm monitoring which offers multiple advantages: improved efficiency, faster fault detection, fault detection prediction, shorter downtime, continuous RCA , zero manual work, and much more. These benefits quickly offset both the monthly service cost and the one time expense of activating the SCADA API if it is currently inactive
Is the free diagnostic truly free?
Yes, completely free with no obligation.
What sizes of solar farms does Solarca-Analysis support?
Solarca-Analysis focuses on small and mid-sized farms. The SmartHelio AI platform supports solar farms and solar plants of all sizes
What is the typical duration the diagnostic process?
SmartHelio’s advanced AI accelerates solar farm diagnostics, transforming data ingestion to actionable insights within hours. Solarca-Analysis delivers detailed results to clients, with explanations for optimal performance understanding.
Does SmartHelio provide technical and financial reports?
Yes, SmartHelio, through Solarca-Analysis, delivers comprehensive technical and financial reports. These reports identify faults, recommend corrective actions, and highlight energy and financial benefits.
Who will be my point of contact throughout the process?
You’ll be supported by Solarca-Analysis for communication, coordination and onboarding steps for a smooth process, clear and time efficient. SmartHelio’s technical experts perform the diagnostic and analytics and prepare the reports.
What is the potential energy gain from using SmartHelio AI diagnostic & analytics with real-time monitoring?
The recoverable energy depends on your farm configuration, data quality, and the losses currently present. After a quick data checkby SmartHelio software we provide a quantified estimate with low / typical / high scenarios. On plants with multiple persistent issues, annual gains of ~10–15% with continuous monitoring are common; on well-maintained plants, initial gains may be ~2–6%.
Solarca-Analysis will walk you through the entire process with SmartHelio
What is the potential energy gain for one time diagnostic & analytics performed by SmartHelio
One-time diagnostic (snapshot, site-specific)
A one-time diagnostic identifies losses that exist today and quantifies their loss rate.
The actual energy you recover depends on how long each issue would have continued and how quickly you fix it, so we don’t annualize or promise a single %.
What you’ll get
Transparent assumptions (capacity, CF, tariff, duty cycle, data quality) and clear actions. Solarca-Analysis will walk you through varius scenarios of gain
Loss rate now for each issue (kW or % when active).
Recoverable energy & $ shown as 30 / 60 / 90-day scenarios (or your preferred windows).
Solarca-Analysis will walk you through varius scenarios of gain
Boost farm performance by identifying hidden losses.
Recover 5-10%+ energy annually
No new hardware required
SmartHelio leverages your existing data with advanced software
Solarca-Analysis will help you with onboarding and coordination
Typical assessments reveal fixable issues such as:
soiling, inverter faults, string problems, curtailment, and more
NOTE: Results vary based on farm condition, weather, grid constraints,
and repair turnaround time
Solarca-Analysis will also guide you through SmartHelio’s
free AI-powered diagnostic
Reach us via email, phone, WhatsApp – we respond promptly